FREE SHIPPING on domestic orders over $350 AUD. Local PICK-UP (Sydney) available

SHIPPING

Delivery Within Australia:

Most in-stock items are shipped within 24 hours of ordering after order has been confirmed via email and payment has been received. However, some orders may take up to 72 hours to process. We do not ship on Saturdays, Sundays or Australian public holidays.

All deliveries within Australia will arrive in approximately 7 to 10 working days via Australia Post.

All Australian orders are registered and so must be signed for by the recipient either at their delivery address or at the local post office if no one is available at the delivery address to sign.

If your parcel cannot be delivered for some reason, Australia Post will leave a calling card and you will be able to pick up your parcel at a time stated in the calling card. Should your item not arrive within the estimated delivery time please contact us immediately.

Please note that items ordered together may not be shipped out on the same day, and occasionally items may be temporarily out-of-stock or backordered. You will be alerted in either instance and will be provided an approximate date of shipment. Rest assured any shipping delay will be communicated to you via an email. Should any other unforeseen delay occur, you will be notified within 10 days of placing your order.

Australian Shipping Rates

  • Shipping charges for all orders under the value of $100 is AUD $14.95.
  • There are 2 options for Shipping charges for all orders from $101.00 to $349.00:
    • Shipping with no extra Shipping Insurance is AUD $14.95.
    • Shipping with extra Shipping Insurance is AUD $34.95.
NOTE: The shipping insurance provides loss  or damage cover up to the specified value of your item while it’s being carried by Australia Post.
    • Shipping is FREE for all orders over AUD $350.
    • Not subject to special offers.
    • All orders will be processed within 72 hours, unless the customer is notified specifically with a date.

    For your protection all parcels within Australia will be sent through Registered Mail.

    NOTE: Sydney customers can also ring or email Punjaban Diva to arrange pick up the item from our studio at a later time.

     

    International Shipping:

    Countries outside Australia will receive orders in approximately 14-25 working days. Please note, unforeseen local disruptions may cause delays.

    For your protection all parcels sent as Registered Post International (with Tracking and insurance for loss or damage).  International orders are not subject to special offers. Use the following table to calculate shipping charges for international destinations:

     Weight
     Zone 1
    New Zealand
     Zone 2
    China/Japan/HK
     Zone 3
    Asia
     Zone 4
    USA & Canada
     Zone 5
       Paskistan & Small Islands
     Zone 6
     U.K & Europe
     Zone 7
     All Europe
     Zone 8
     Rest of the World
     Up to 500g
     $40.00
     $49.60
     $49.60
     $52.90
     $49.90 
     $58.30
     $58.30
     $58.30 
    For complete list of countries in each region please see below:
     Zone 1
     Zone 2
     Zone 3
     Zone 4
     Zone 5
     Zone 6
     Zone 7
     New Zealand
     China
    Japan
    Hong Kong
     India
    Indonesia
    Malaysia
    Thailand
    Taiwan
    Republic of Korea
    Democratic Republic of Korea
    Singapore
    Vietnam
     Canada
    United State of America
    United States Minor Outlying Islands
     Nauru
    Nepal
    New Caledonia
    Niue
    Northern Mariana Islan
    Pakistan
    Palau
    Papua New Guinea
    Philipines
    Pitcairn
    Samoa
    Solomon Island
    Sri Lanka
    Timor Leste
    Tokelau
    Tonga
    Tuvalu
    Wallis and Futuna
     France

     

    Germany
    Ireland
    Italy
    Netherlands
    Norway
    Spain
    Sweden
    Switzerland
    United Kingdom
     The Former Yugoslav Republic of Macedonia
    Malta
    Montenegro
    Poland
    Portugal
    Romania
    Russia Federation
    Serbia
    Slovakia
    Slovenia
    South Africa
    Turkey
    Ukraine
    Zone 8
    Bahrain
    Barbados
    Belarus
    Belize
    Benin
    Bermuda
    Bhutan
    Bolivia
    Botswana
    British Indian Ocean Territory
    Burkina Faso
     Cameroon
    Cape Verde
    Cayman Island
    Central African
    Republic
    Chad
    Chile
    Colombia
    Comoros
    Congo
    The Democratic Republic of CongoCosta Rica
    Cote d’lvoire
    Cuba
    Djibouti
    Dominica
    Dominican Republic
    Ecuador
    Egypt
    El Salvador
    Equatorial Guinea
    Eritrea
    Ethopia
    Falkland Island (Malvinas)
    Gambia
    Georgia
    Ghana
    Gibraltar
    Greenland
    Grenada
    Guadelaupe
    Guatemala
    Guinea
    Guinea-Bassau
    Guyana
    Haiti
    Holy See (Vatican City State)
    Honduras
    Iraq
     
    Islamic Republic of Iran
    Isreal
    Jamaica
    Jordan
    Kazakstan
    Kenya
    Kuwait
    Kyrgyzstan
    Latvia
    Lebanon
    Lesotho
    Liberia
    Libyan Arab Jamahiriya
    Liechtenstein
    Lithuania
    Luxembourg
    Madagascar
    Malawi
    Mali
    Martinique
     
     
    Mauritius
    Mexico
    Republic of Moldova
    Mongolia
    Montserrat
    Morocco
    Mozambique
    Niger
    Nigeria
    Oman
    Panama
    Paraguay
    Peru
    Puerto Rico
    Qatar
    Reunion
    Rwanda
    Saint Kitts and Nevis
    Saint Lucia
    Saint Pierre and Miquelon
     
    Saint Vincent and the Grenadines
    Sao Tome and Principe
    Saudi Arabia
    Senegal
    Seychelles
    Sierra Lione
    Somalia
    Sudan
    Suriname
    Swaziland
    Syrian Arab Republic
    Tajikistan
    United Republic of Tanzania
    Tongo
     
     
    Trinidad and Tabago
    Tristan da Cunha
    Tunisia
    Turkmenistan
    Turks and Caicos Island
    Uganda
    United Arab Emirates
    Uruguary
    Uzbekistan
    Venezuela
    British Virgin Island
    U.S Virgin Island
    Yemem
    Zambia
    Zimbabwe
     
     
     

     

    **Express International Delivery (3-7 Business Days), Express Courier Delivery (2-4 Business Days) and Express Courier Platinum Delivery (2 Business Days) is available upon request. 

    For Bulk orders (weighing over 1Kg): Contact us for Shipping charges

    Postal charge does not include possible taxes and duties which may be applied by customs in the country where the order originated. The responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer. To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable “merchandise”. We are also prohibited by law from marking the order as a “gift”, even if order is placed with the intention of sending to a gift recipient. For further information, it may be necessary to call local customs offices to gain further details. 

    Please Note that shipping will be delayed due to Public Holidays.

    Once your order has been processed you will receive a confirmation email to advise that your order has been shipped.