Shipping, Delivery & Customs
Secure. Tracked. Protected.
At Punjaban Diva, many of our jewellery pieces are premium statement pieces. To ensure your order arrives safely, every parcel is dispatched using tracked, secure delivery methods with registered handling and optional insurance protection.
🔒 Secure Delivery
📦 Registered Tracking
✈️ Worldwide Shipping
💎 Insured Protection Available
AUSTRALIA SHIPPING:
Protected Domestic Delivery
Orders are typically dispatched within 48–72 hours after payment confirmation (excluding weekends and Australian public holidays).
Estimated delivery time within Australia: 7–10 business days via Australia Post
All Australian parcels are sent via Express Registered Post and require signature confirmation upon delivery for your protection.
Australian Shipping Options
|
Order Value |
Shipping Option |
Rate |
|---|---|---|
|
Under AUD $100 |
Express Registered Tracked Delivery |
AUD $14.95 |
|
AUD $101 – $349 |
Express Registered Tracked Delivery |
AUD $14.95 |
|
AUD $101 – $349 |
Protected Insured Delivery |
AUD $34.95 |
|
AUD $350+ |
Complimentary Insured Shipping |
FREE |
What is Protected Insured Delivery?
Our Protected Insured Delivery option includes additional transit protection for higher-value jewellery purchases.
This coverage helps safeguard your order against loss or damage during transit through Australia Post.
Because beautiful jewellery deserves secure delivery.
Included:
✓ Tracking
✓ Signature confirmation
✓ Registered handling
✓ Transit protection coverage
Complimentary Insured Shipping
We offer: FREE INSURED SHIPPING on Australian orders over AUD $350.
A premium delivery experience, included.
Sydney Click & Collect
Sydney customers may also arrange complimentary collection from our studio.
Please contact us via phone or email to arrange a suitable collection time
INTERNATIONAL SHIPPING:
Protected Global Delivery
We proudly ship worldwide.
International orders are dispatched using Australia Post Registered International Shipping with tracking and insurance protection.
Estimated delivery timeframe: 14–25 business days
(Delivery times may vary due to customs processing or local disruptions.)
International Shipping Rate
Protected Global Delivery — AUD $65
Includes:
✓ Registered International Post
✓ Tracking
✓ Transit insurance protection
✓ Secure jewellery packaging
International orders are not subject to special offers.
For bulk orders exceeding 1kg, please contact us for a customised shipping quotation.
Customs, Taxes and Duties
International shipping charges do not include local customs duties, import taxes or clearance fees that may apply in your destination country.
These charges remain the responsibility of the customer.
In accordance with Australian export regulations, we must declare the full commercial value of all international shipments and are legally unable to mark parcels as “gifts.”
For country-specific customs information, we recommend contacting your local customs authority.
SHIPPING NOTES
Please note:
• Orders containing multiple items may occasionally ship separately.
• Temporary stock delays or backorders will be communicated promptly.
• Public holidays and unforeseen courier disruptions may affect delivery timelines.
Once dispatched, you will receive a shipping confirmation email with tracking details.